LEGAL
Terms and Conditions
1. Scope
These Terms and Conditions apply to all contracts, deliveries and services of 8kant GmbH toward consumers and businesses, unless expressly agreed otherwise.
Deviating conditions of the customer are not recognized unless 8kant GmbH expressly agrees to their validity in writing.
2. Contracting party, offer and conclusion of contract
The contracting party is 8kant GmbH, represented by Managing Director Peter Trossowski, Jägerallee 37 G, 14469 Potsdam, Germany, registered with the Local Court of Potsdam under HRB 30734 P.
The presentation of products or services in the online shop or in other communication media does not constitute a legally binding offer, but rather an invitation to the customer to submit an offer.
A contract is only concluded through express acceptance by 8kant GmbH, for example by order confirmation, delivery or activation of the service.
3. Contract content and changes
The contract is governed by the information presented in the respective offer, service description or on the website.
Amendments or supplements to the contract require written form to be effective.
4. Prices and payment terms
- All prices include statutory VAT unless explicitly stated otherwise.
- Payment is made by invoice, advance payment or via the payment service providers indicated on the website, unless otherwise agreed.
- Payments are due without deduction within the period stated in the respective offer.
5. Delivery and shipping
- Delivery dates are non-binding unless expressly confirmed in writing.
- Delivery is made to the delivery address provided by the customer.
- Shipping costs are charged separately unless included in the respective offer.
- For deliveries outside the EU, additional duties, taxes or fees may apply and are to be borne by the customer.
6. Retention of title
Delivered goods remain the property of 8kant GmbH until full payment has been received.
7. Warranty
The statutory warranty rights apply.
In the event of defects, the customer is initially entitled to supplementary performance. If supplementary performance fails, the customer may reduce the purchase price or withdraw from the contract in accordance with statutory law.
8. Liability
8kant GmbH shall be liable without limitation for intent and gross negligence.
In cases of slight negligence, liability shall only apply in the event of breach of essential contractual obligations and shall be limited to the foreseeable damage typical for the contract, to the extent permitted by law.
9. Right of withdrawal for consumers
Consumers are generally entitled to a statutory right of withdrawal for distance contracts.
The withdrawal period is 14 days from the day on which the customer or a third party named by the customer, who is not the carrier, takes possession of the last goods.
To exercise the right of withdrawal, the customer must inform 8kant GmbH by means of a clear declaration, for example by letter or email.
10. Cancellation of pre-orders
For pre-orders, we offer the customer an additional option to cancel the contract before production begins, separate from any statutory withdrawal right.
In the event of cancellation before production begins, a cancellation fee of 10% of the order value may be charged.
Cancellation must be made in writing and becomes effective once confirmed by 8kant GmbH. If the statutory right of withdrawal applies, no cancellation fee may be charged within that framework.
11. Tips and support contributions
Customers may voluntarily provide a tip or support contribution during or independently of the ordering process. These payments are voluntary and do not influence delivery or performance.
Support contributions are used exclusively to support and further develop our products and services.
No consideration is provided in exchange for a support contribution. Such payment does not create a claim to delivery or service. There is no entitlement to reimbursement of tips or support contributions.
12. Data protection
8kant GmbH undertakes to comply with applicable data protection laws. Personal data are processed exclusively within the framework of the applicable statutory provisions. Further details are provided in our privacy policy.
13. Contract language and storage
The contract language is German.
This English version is provided for convenience only. In case of discrepancies or legal interpretation, the German version shall prevail.
14. Technical steps for concluding a contract
- Selection of the desired products and adding them to the cart or choosing the relevant payment link
- Entry of billing and delivery data where applicable
- Selection of the payment method
- Review of the order overview and submission of the binding order
- Confirmation of receipt of the order
15. Codes of conduct and dispute resolution
8kant GmbH has not submitted to any specific codes of conduct.
We are not obliged and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.
16. No right of withdrawal for businesses
If the customer concludes the contract as a business within the meaning of Section 14 BGB, no statutory right of withdrawal exists.
17. Final provisions
Contracts between 8kant GmbH and the customer are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.